“Had a great experience!”
I am a customer that was thinking of buying the 2014 Nissan Pathfinder. Unfortunately, the visibility and steering of the car did not suit my driving experience. However, I would like to say that I got very good service from Al Moorani who showed me all the neat features of the car and was patient with me taking the time to test drive the car twice before making a decision. He was very knowledgeable about the competing cars and appreciated his feedback.
“Amazing experience at Willowdale Nissan!”
I wanted to take a moment to express my gratitude in helping me get into my first infinity. I have only had it for a day now and I am loving every second of driving it. I am mainly writing to let you know just how fantastic my experience was with all of your staff but mainly with Monica Lynx. She made me feel comfortable right from the get go which is a difficult task, as a car dealership can sometimes have a very uncomfortable feeling when you walk in. She was extremely knowledgable and had a good answers to any questions I had. Monica made me feel as if I was her only client every time I came in (4 times to be exact). Her attention towards helping me find the best car and a great price was one of the reasons I ended up buying the car form her. Her efforts on this deal should not go unnoticed as she is by far the best car saleswoman I have ever encountered. She was so good that even when the deal was done and I had already paid and left with the car, she called me to tell me that I had forgotten my extra key set and that she would be by my house later that night after work hours to deliver the key to me. I let her know that was not necessary and that I would come by and pick it up sometime during the week, but she insisted I have the extra set immediately. She showed up at my house (Bathurst & Lawrence area) around 9:30 PM last night with the extra set of keys and some items I had left in my old Santa Fe that I had dropped off to Hyundai yesterday and forgot, which she so graciously went and picked up for me.
I will tell you that I have never had such amazing service and I truly hope her efforts are acknowledged and noted as 90% of the reason I bought a car from your dealership. I will recommend Willowdale Nissan and Monica to anyone who asks. Looking forward to the next 4 years as and Infinity driver and thanks for providing me with a VIP sales manger like Monica from the moment I entered the doors. ”
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